RETURNS & EXCHANGE POLICY

Our Return Policy
We believe in the best customer service here at James Mae. It is important to us that you love your purchase. We happily accept returns on James Mae Clothing items (please note: Accessories and Sale Items are FINAL SALE) within 14 days of your order (according to the delivery date on your tracking).

Online returns will be reviewed by our customer care team and you can expect your qualifying refund to be processed within 7 business days, along with an email notification.

To qualify for refund of merchandise purchased online, items must be in original condition. Merchandise must also have been bought at regular full price, unworn, undamaged, and with all original tags attached.

Due to high shipping fees, we do not accept returns on international purchases at this time.

For all customer service and return / exchange inquiries please e-mail us at orders@jamesmae.co

<3 

Kristen 

***JAMES MAE IS NOT RESPONSIBLE FOR MISSING OR STOLEN PACKAGES***
Please be sure your shipping address is a secure location to avoid theft.
*** Please note: Customs duties and sales taxes are non-refundable through James Mae. You may be able to recover these funds by contacting your local customs bureau directly.

 

We are now offering Wholesale!

Hey babes! We are now offering wholesale on Faire.com. Check out our wholesale shop below.